Shipping & Returns

RETURN POLICY

We gladly accept any merchandise for return as long as it is a normally stocked item, not used in any way and with original packaging. All special order items and bike sales that have never been used and in original condition will be assessed a 25% restocking fee.

At Napa Valley Bike Shop, we want you to love what you purchased and if at any time you are not satisfied with your purchase please let us know and we will do our best to find the right product for you. If you had your purchase shipped to you, you are responsible for getting it back to us at your expense.

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